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Contact Pingkar

Pick the channel that matches your question so it lands with the right people. We reply within one business day; safety reports are read around the clock.

Reach us

  • Account and app support

    Something broken, a payment question, or help with your community. Signed-in members get the fastest answer from a support ticket.

    Open a support ticket
  • Support by email

    If you cannot sign in, email us and include the handle or phone number on the account.

    support@pingkar.io
  • Safety and abuse

    For anything urgent about a person's safety. Use Report on the content first; it reaches moderators immediately.

    safety@pingkar.io
  • Copyright and legal

    Takedown notices, counter-notices, law-enforcement requests, and the grievance officer.

    copyright@pingkar.io
  • Partnerships and creators

    Founding-creator programme, brand communities, and integrations through the bot API.

    hello@pingkar.io
  • Press

    Interviews, quotes, and the press kit.

    press@pingkar.io

Grievance officer

For complaints under the Information Technology Rules (India), write to the grievance officer at grievance@pingkar.io. Complaints are acknowledged within 24 hours and resolved within 15 days.